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Wayfinder Family Services


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Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.


Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.


In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Competitive salary - Sign-on bonus for eligible roles
  • Flexible schedules depending on the position (some offering hybrid)
  • Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
  • Dental insurance 100% employer paid for HMO coverage plan (employee-only)
  • 401(k) retirement plan with an employer match up to 4%
  • 11 paid holidays per year and a generous paid time off policy
  • Five paid winter holidays (between Christmas Eve & New Year's Day)
  • Education Reimbursement Program
  • Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
  • Clinical Supervision for licensure


  • In accordance with California law, the expected salary range for this position is posted with this position.  The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary:

The primary purpose of your job position is to organize, plan and implement orientation and mobility services to blind and visually impaired clients. This position reports directly to the Adult Services Manager.


Major Duties and Responsibilities:

  • Develops and carries out a program of individualized instruction that may include pre-cane skills, cane skills, indoor travel, street crossings, travel in a small business district, downtown travel, and use of public transportation.
  • Emphasizes the effective use of any residual vision, tactile and other sensory modes, and reinforces learning associated with other areas of instruction.
  • Makes careful observations and evaluations concerning student's progress and maintains appropriate records.
  • Coordinates cases for single-service students, including intake and program development, scheduling lessons, maintaining contact with student’s Department of Rehabilitation Counselor, and ensuring that authorizations are current.
  • Cooperates and consults with other staff members and appropriate community resources on behalf of the student. Is an integral member of the rehabilitation team coordinating orientation and mobility skills training with other student services.
  • Recommends the O&M-related equipment and supply needs of the department.
  • Assesses students' orientation and mobility skills and develops a plan to address the students' orientation and mobility needs.
  • Maintains a working knowledge of local and national resources and of significant trends in the field of blindness rehabilitation and employment development for people with disabilities through review of the literature and participation in seminars.
  • Ensures that required program data is properly maintained and reported.
  • Maintains a positive working relationship with other professions and social service-related facilities and organizations.
  • Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.
  • Promotes the Continuous Quality Improvement (CQI) process by identifying quality indicators and opportunities for departmental and organizational process improvement.
  • Reports any incidents/accidents according to incident reporting procedures and protocols, within designated timelines as outlined in the reporting procedures.
  • Maintains confidentiality of all pertinent student information to assure student rights are protected.
  • Recommends the O&M-related equipment and supply needs of the department.
  • Reports all unsafe/hazardous conditions/equipment immediately.
  • Ensures that established safety regulations are followed at all times.
  • Drives students, as required, for instructional purposes.
  • Performs other related duties as deemed necessary and appropriate, or as may be directed by the Adult Services Manager.


  • Education/Certifications: 
    • Bachelor’s degree required in Orientation and Mobility 
  • Experience: 
    • A certification in Orientation and Mobility from ACVREP or a clear California teaching credential in Orientation and Mobility from the CA Commission on Teacher Credentialing. This requirement may be met within 90 days of hire date.

Specific Requirements:

  • Valid CA Driver License with a minimum of two (2) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles. Or ability to facilitate travel for and with clients to and from potential job sites and lesson destinations used for training, using available transportation resources which may include public transportation, rideshare, etc.
  • Willingness to implement personal safety precautions.
  • Solutions-focused and able to function in a fast-paced environment.
  • Willing and able to change as the job or department needs change. Moves quickly with the changing needs of the organization.
  • Carries out and adheres to Wayfinder’s mission and values.
  • Strong personal initiative and the ability to make timely decisions and to develop and carry out plans, work assignments, and meet deadlines with minimal supervision.
  • Must be regular and punctual in attendance.
  • Must be able to read, write, and speak the English language in an understandable manner.
  • Excellent verbal and written communication skills with an emphasis on confidentiality, tact and diplomacy.
  • Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the agency and at events. 
  • Strong people skills and ability to communicate effectively with diverse constituencies both within and outside of Wayfinder.
  • Attends and participates in educational programs, seminars, workshops and other appropriate professional development opportunities.
  • Must be sensitive to the service population’s cultural and socioeconomic characteristics.


Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process, including fingerprinting and a health screening.


Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.


Wayfinder is an Equal Opportunity Employer.


Phone: 3236362557

Cert: COMS