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Job Summary:

Reporting to the Chief Program Officer, the Director of Programs manages all activities and functions associated with Educational Programs at VisionLink. The Director is responsible for the operational and administrative work in the planning, development, coordination, implementation, monitoring, and continuous improvement of education and training programs.  The Director ensures that program goals and objectives are accomplished in accordance with established priorities and in alignment with the mission of VisionLink, through person-centered planning. The Director will accomplish the activities of the role while modeling VisionLink’s commitment to promoting independence, skill-building, collaboration, dignity, and respect.

Essential Functions:

·        Provide leadership and support to Education staff, including pedagogical guidance, feedback, and program evaluation

·        Provide instructional support in the design, application, and delivery of new and existing educational programs

·        Collaborate with staff and confer with subject matter experts to maximize the impact of VisionLink educational programs based on VisionLink course objectives

·        Analyze and apply trends and best practices in curriculum development and administration, and instructional design

·        Oversee the organizational goals of educational programming and develop the strategies to accomplish them, including scheduling and evaluation

·        Monitor and track programs and participants’ progress through each program, including the use of operational tracking systems

·        Identify, recruit, and hire (with support) instructors for the educational programming

·        Provide processes to assure continuous improvement based on participant and student feedback and adherence to best practices

·        Manage metrics related to program participation, participant goal development and attainment, and additional quantitative and qualitative information as required; develop and maintain KPI, statistical, and outcome reports

·        Manage and track department budget and expenses

·        Model professional conduct and leadership with an abiding commitment to a positive and constructive interface VisionLink staff, program participants, volunteers, and organizational partners

·        Provide a welcoming, safe, accessible, and inclusive environment for learning for all participants, staff, and stakeholders

·        Willingness to learn the nuances of the Vision Loss community and develop a nuanced sensibility for the needs of the VisionLink targeted population.

·        Communicate effectively and efficiently, verbally and in writing

·        Perform special projects and other duties as assigned

Managerial Responsibilities:

·        VisionLink Instructors

·        Contracted Instructors 

Key Performance Expectations:

·        Treats all individuals with courtesy and respect at all times

·        Establishes and maintains good working relationships and partnerships

·        Is open to differences, ideas and suggestions

·        Communicates effectively

·        Makes and keeps commitments

·        Adheres to established policies and procedures

·        Does not participate in non-productive activities or conversations 


·        Experience with program evaluation and the metrics associated with educational impact

·        Minimum of five (5) years in a supervisory capacity and/or organizational leadership experience

·        The ability to work independently with little supervision

·        Experience with cloud-based software; Salesforce preferred

·        Intermediate experience using Microsoft Excel

·        Experience working in the disability community, healthcare setting, or related field preferred

·        Bachelor’s degree required in health, social services, or education related fields

·        Master’s degree preferred, with a combination of appropriate education/experience

·        Non-profit experience preferred

·        Operational experience is a plus



The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as the exhaustive statement of duties, responsibilities, or requirements.

VisionLink does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors.

Please send resume to Beth Deering, Chief Program Officer, at



Phone: 215-627-0600

Cert: Any Certification