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Helen Keller Services


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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provides administrative support to regional office and regional services coordinator including answering emails, answering telephone calls, drafting memos, typing and faxing documents.
  • Creates, maintains, and manages financial record keeping, reports, files and data including travel reimbursements.
  • Organizes and processes work in a timely manner, including responding and follow up to requests from consumers, service providers and others.
  • Organizes and maintains consumer files.
  • Responds to all inquiries in a timely, customer friendly manner.
  • Prepare and process reports in a timely manner.
  • Manage data in File Maker Pro. Run reports as needed
  • Maintains the general office area, including office equipment.
  • Orders and maintains office supplies.
  • Prepare, generate and disseminate all HKNC Regional Representative reports;
  • Manage email correspondence, telephone calls, typing/scanning and faxing documents;
  • Input and analyze mathematical and budgeting data; 
  • Provide training to existing and new staff with FMP, KLAS database and Outlook calendar;
  • Management of region state contract services and fee schedules; 
  • Compile monthly IRs, EOMs, quarterly and annual reports for region(s), and AmEx;
  • Utilize process for approval: supply and equipment requisitions, check requests, travel expense reports, invoices, TTRs, and other requests;
  • Disseminate HKNC-related material to region(s) contacts, including HKNC program & professional learning announcements, & DBAW;



  • High School graduate/equivalent; college or secretarial school graduate
  • Knowledge of Financial Record Keeping
  • Minimum of 3 years work experience in Administrative/Office Management 
  • Knowledge of general office equipment and procedures
  • Use of computer hardware and software programs (MS office, MS Teams, Adobe, Zoom)
  • Use of Network Drive, databases FMP and KLAS, and National Registry Form
  • Computer literacy (outlook, internet explorer, chrome)
  • Work independently with/without supervision and in teams;
  • Multi-tasker, detail-oriented, self-motivated, creative and experienced in practicing informed decision-making skills;
  • Effectively use time management skills for organization, complying with established deadlines, and follow-up;
  • Knowledge in utilizing FileMaker Pro (FMP), and KLAS database, where appropriate, and export and aggregate data for reports per request;



  • Medical, Dental Insurance, Vision Insurance 
  • 2 weeks vacation
  • 12 paid sick days 
  • 2 paid personal days 
  • Paid Holidays Off 
  • Life Insurance
  • Short/Long Term Disability
  • 403b Program w/Employer Match
  • Employee Assistance Program
  • Career Advancement opportunities 


Phone: (516) 833-8301 Ext:268

Cert: Any Certification