Job Openings

Helen Keller Services

05/10/2023

Responsibilities and Duties

Specific responsibilities are but are not limited to:

• Assists with Intake process for consumers seeking services from the NDBEDP
• Maintains a database of trainers for states of Florida and Iowa; Enters information including all service requests and billing into KLAS database.
• Processes invoices ensuring they accurately reflect logs, rates and work performed and receipts are itemized for trainers, interpreters, and SSPs.
• Enters information including all service requests and billing into KLAS database.
• Provides Coordinator of National Outreach Adaptive Technology Training Program with sighted assistance when working with computers and related equipment.
• Prepares shipment of equipment; assists with researching available models of adaptive and computer equipment.
• Coordinates itinerary; makes contacts with consumers and assist with Intake process and program eligibility for consumers.
• Assists with development of professional training materials; Provides support with special projects including PowerPoint Presentations at outreach events and Technology Seminars.
• Sets appointments for in-state contractors/trainers, interpreters and SSPs consumers.
• Estimates costs for out of state services prior to scheduling to assist Coordinator with monitoring budget and maintaining expenses
• Assists with contacts, designated people and responds to e-mail including customer needs, concerns and/or complaints.
• Participates in department, scheduled inter-departmental team, general staff and staff development meetings.
• Assists with general administrative duties, including filing, tracking orders, etc.
• Performs all related duties as assigned by the Coordinator of National Outreach Adaptive Technology Training Program and/or Administration.
• Serves as a communication facilitator to Coordinator of National Outreach Adaptive Technology Training Program when making video phone calls, as well as meetings via Zoom.

EDUCATION & EXPERIENCE:

• Associate’s Degree Required 
• Proficient ASL skills required.  
• Basic knowledge about Adaptive Technology or related field required. 
• Must have a minimum one year of experience working with Deaf and/or DeafBlind individuals. 
• Knowledge of personal computers, hardware components, general software applications, current technology is strongly preferred. Strong knowledge of Microsoft Office including Word, Excel, and PowerPoint. 
• General knowledge about various methods of communication utilized by individuals who are DeafBlind preferred.  Familiarity with ProTactile preferred. 

Benefits

• Medical, Dental Insurance, Vision Insurance 
• 2 weeks PTO
• Paid Holidays Off 
• Life Insurance
• Short/Long Term Disability
• 403b Program w/Employer Match
• Employee Assistance Program
• Career Advancement opportunities

E_mail: eoliver@helenkeller.org

Phone: (516) 833-8301 Ext:268

Cert: Any Certification