Job Openings

Helen Keller Services

05/10/2023

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Responsibilities and Duties

Specific responsibilities are but are not limited to:

  • Assists with Intake process for consumers seeking services from the NDBEDP
  • Maintains a database of trainers for states of Florida and Iowa; Enters information including all service requests and billing into KLAS database.
  • Processes invoices ensuring they accurately reflect logs, rates and work performed and receipts are itemized for trainers, interpreters, and SSPs.
  • Enters information including all service requests and billing into KLAS database.
  • Provides Coordinator of National Outreach Adaptive Technology Training Program with sighted assistance when working with computers and related equipment.
  • Prepares shipment of equipment; assists with researching available models of adaptive and computer equipment.
  • Coordinates itinerary; makes contacts with consumers and assist with Intake process and program eligibility for consumers.
  • Assists with development of professional training materials; Provides support with special projects including PowerPoint Presentations at outreach events and Technology Seminars.
  • Sets appointments for in-state contractors/trainers, interpreters and SSPs consumers.
  • Estimates costs for out of state services prior to scheduling to assist Coordinator with monitoring budget and maintaining expenses
  • Assists with contacts, designated people and responds to e-mail including customer needs, concerns and/or complaints.
  • Participates in department, scheduled inter-departmental team, general staff and staff development meetings.
  • Assists with general administrative duties, including filing, tracking orders, etc.
  • Performs all related duties as assigned by the Coordinator of National Outreach Adaptive Technology Training Program and/or Administration.
  • Serves as a communication facilitator to Coordinator of National Outreach Adaptive Technology Training Program when making video phone calls, as well as meetings via Zoom.

EDUCATION & EXPERIENCE:

  • Associate’s Degree Required 
  • Proficient ASL skills required.  
  • Basic knowledge about Adaptive Technology or related field required. 
  • Must have a minimum one year of experience working with Deaf and/or DeafBlind individuals. 
  • Knowledge of personal computers, hardware components, general software applications, current technology is strongly preferred. Strong knowledge of Microsoft Office including Word, Excel, and PowerPoint. 
  • General knowledge about various methods of communication utilized by individuals who are DeafBlind preferred.  Familiarity with ProTactile preferred. 

Benefits

  • Medical, Dental Insurance, Vision Insurance 
  • 2 weeks PTO
  • Paid Holidays Off 
  • Life Insurance
  • Short/Long Term Disability
  • 403b Program w/Employer Match
  • Employee Assistance Program
  • Career Advancement opportunities

E_mail: eoliver@helenkeller.org

Phone: (516) 833-8301 Ext:268

Cert: Any Certification