02/17/2022Return to view all job openings
Career Launch is an innovative training and career services program helping blind and visually impaired young adults land career-track jobs. The curriculum provides the hands-on training and experience necessary to build a sustainable career in professional fields focused on customer success – as well as more than a year of support from our Career Services team to help young adults navigate to the opportunity that’s just right for them.
Essential Duties, Responsibilities and Expectations include the following:
Help build job readiness
Contribute to the development and delivery of our training program, focusing particularly on job coaching, assessment, job readiness and job search skills
Build skills around workplace readiness, by modeling supervisor/employee relationship, provide written and verbal feedback as necessary
Source internships and permanent job opportunities as appropriate
Stay current on employment trends, continuously scanning the market for customer success and other suitable roles that match participants’ skill sets and interests.
Create and nurture relationships with local and national employers who have relevant jobs for our participants.
Promote our program so that our graduates are sought after by employers who care about contributing to the success of program participants
Recruit employers to hire our interns and participants, carefully matching opportunities based on participants’ interests and strengths against requirements
Assist in job search and placement
Help participants develop resumes, cover letters, thank you notes, requests for accommodations, and a LinkedIn profile; lead the mock interview process; teach them how and why to network; teach them how to research job opportunities themselves
Make introductions and connect participants and graduates with job opportunities
Help participants recognize good fit opportunities;
Ensure jobs are aligned with knowledge, skills, abilities, and interests, make recommendations when they aren’t
Coordinate with the participants’ VR Counselors or other service providers to ensure alignment
Help our participants succeed in their jobs!
Advocate for participants before, during and after job transition
Develop or bring an understanding of reasonable accommodations in the workplace
Teach participants how to be proficient in self advocating
Help employers prepare for a blind/visually impaired team member
Make sure the role and expectations for performance are clearly described and understood
Conduct bi-weekly check-ins with participants, provide coaching and encouragement
Check-in with internship and hiring company supervisors and partnership contacts to get feedback and advocate for the participant
Visit internship and job sites to provide support, when possible, to express our commitment to a successful experience for both the company and the participant
Collaborate with the team on the overall program development
Collaborate with the team on continuously identifying ways to improve the program design and delivery
Track KPI’s for measuring program outcomes and recommend adjustments as necessary
Assess program applicants for employability; participate in admissions deliberations
Contribute to report writing and story sharing for grants and to keep funders informed
Collaborate with Marketing to increase employer awareness and engagement across all channels, this includes writing blogs, materials for our website, and etc.
Speak at national and regional conferences, state agencies meetings, and other venues, to build the program’s brand and prepare companies to employ people who are BVI
Possess a broad understanding and expertise in HR practices and labor law
Experience working with people and groups of diverse backgrounds and providing culturally competent material and services
A background in workforce development and an understanding of how systems work together
Demonstrated knowledge of staffing, job matching, job placement, job coaching, career counseling, or job training, particularly with people transitioning from education to work for the first time
Experience working with young people and/or first time career seekers in a business context, and a passion for helping them reach their full professional potential
Outstanding relationship building and networking skills; comfortable working with people at all levels in an organization
Impeccable professional customer service skills with strong attention to detail and follow through
Excellent interpersonal, oral and written communication skills
Ability to take initiative and manage multiple tasks and projects at one time, delivering within deadlines
Intellectual curiosity and the ability to learn quickly and collaborate easily with others and work across cross functional teams
Proficiency in Microsoft Word, Powerpoint, Excel, and GSuite
Experience delivering programs in-person and online
Education and/or Experience
Bachelor’s degree or higher, with coursework in education, business, or related fields. Experience with special needs populations preferred. At least 3 years experience working in an office or project management environment.
Cert: Any Certification