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Tennessee Department of Human Services


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The Department of Human Services’ (TDHS) mission is to build strong families by connecting Tennesseans to employment, education and support services. Our vision is to revolutionize the customer experience through innovation and a seamless network of services.


The Division of Rehabilitation Services is responsible for the administration of the Department’s programs and services for individuals with disabilities.  This includes the Services for Blind and Visually Impaired Independent Living Program which seeks to provide services to eligible individuals of all ages who are blind or who have a severe visual impairment to enable them to live as independently as possible in their homes and communities consistent with their strengths and priorities   


Under the general supervision of the Program Director, the Program Coordinator will be required to develop and assist with the implementation of programs and projects that support the program’s vision and short- and long-term goals.  This includes evaluating, writing and developing program procedures in accordance with the needs of the program, overseeing quality control of procedures and maintaining data integrity in preparing and submitting federal reports in compliance with applicable federal and state regulations.  


Position Responsibilities:

§  Reviews current program practices and policies to suggest changes to improve the quality and timeliness of service delivery within agency budgets and in compliance with state and federal policies.

§  Remains current on service delivery trends, policy information, and identifies additional funding sources to better serve our clients.

§  Gathers, analyzes and prepares program reports tracking the programs progress in meeting goals.

§  Implements long-range objectives and strategies to achieve program goals and objectives.

§  Plans and coordinates training programs for staff in policy and procedure and provides consultation with subordinates and supervisors to comply with state and federal policies.

§  Prepares and submits programs federal reports accurately and within stated deadlines. 

§  Serves as a liaison with maintaining and developing the program case management system.

§  Organizes, plans, and prioritizes work in a timely manner to accomplish assigned tasks.

§  Prepares materials for and makes presentation to, internal and external agencies and businesses.

§  Performs other duties as assigned.


Position Requirements:

§  Bachelor’s degree and 5 years of full time work experience in the following; social services, human services, education, auditing, accounting, and/or social services grant coordination. At least two years of this experience must have been human services program project (a project vital to the successful implementation of agency program/policies) evaluation or case review work.



Required Skills, Knowledge and Abilities:


§  Ability to coordinate with other programs within and outside the program.

§  Excellent written and verbal communication.

§  Ability to work independently as well as lead teams.

§  Ability to build relationships with employees at all levels of the organization

§  Excellent analytical, organizational, planning and ability to meet deadlines and respond to changing priorities.

§  An excellent problem solver and has innovative solutions.

§  Flexible work style and ability to handle unexpected changes.

§  Strong interpersonal, communication, presentation, and listening skills.


Information regarding State of Tennessee benefits:

How to Apply:

§ Please submit resume and cover letter outlining your related experience to

 by April 9, 2019. All email submissions must include in the subject line: Program Coordinator. To be considered for the DHS Program Coordinator-032719-175067 with the Tennessee Department of Human Services you must also apply online at by April 9, 2019 at 11:59pm Central Standard Time.

§ Target Salary: $40,392. Salary will be commensurate with knowledge, skills and experience directly related to this job.


Applicants may be subject to background check.  


Any position could ultimately be designated as work from home, mobile work or free address (i.e. Employees work in office and can choose from various space options based on need for a given day such as private meeting rooms, conference rooms, collaborative spaces and enclaves for individual work assignments.)


Pursuant to the state of Tennessee’s policy of non-discrimination, The Tennessee Department of Human Services does not discriminate based on race, sex, color, creed, pregnancy, national or ethnic origin, age, disability or military services—in the admission or access to, or treatment or employment in its programs, services or activities.


Phone: 615-837-5255

Cert: Any Certification

How to Apply:

§ Please submit resume and cover letter outlining your related experience to  by April 9, 2019. All email submissions must include in the subject line: Program Coordinator.