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We ve all seen how new technology can be a game-changer. Just like the transition to Windows (which was initially met with apprehension), AI is receiving some mixed reviews; however, it is here to stay, and our clients are already using it. My client, Jen, used ChatGPT to obtain the necessary instructions to update her software independently. I scheduled her appointment about three weeks in advance. She chose to tackle it with the help of a chatbot. She emailed me a few days after we scheduled, I did it - totally by myself! Yay! I am so proud. Whoohoo! This kind of independence is precisely what we're here to foster.The goal for this meeting is to have an open, honest conversation. We should share our thoughts, concerns, and ideas on how to utilize these new tools best to serve our clients and make our work more efficient. |
