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We are beginning to transition more from Zoom to Microsoft Teams, so we encourage staff to attend one of the sessions to get comfortable supporting consumers, including meetings, chat, calls, file sharing, and virtual backgrounds.-How to set up and join meetings-Chat and call others within agencies--Customize backgrounds for meetingsBlurring vs. uploading custom backgroundsHow to share OneDrive files-Set status (Available, Busy, etc.)In Outlook:-Scheduling a Teams meeting via Outlook calendar-Using the Teams Meeting plugin-Chat & Messaging Tools-1:1 and group chats-Using @mentions-Pinning chats and searching messages-File sharing within chat-Calls & Quick Communication-Making an audio or video call-Transferring and merging calls-Voicemail access-Difference between chat, call, and meeting-Q&A time |
