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Two days in-person and one via Zoom for New MCB Staff-Understand Massachusetts Commission for the Blind (MCB)'s vision, mission, values, goals, and objectives to support consumers-Review how MCB fits into Executive Office of Health and Human Services (EOHHS) and the Secretariat to serve low vision and blind consumers-Understand MCB Consumers and Our Service Delivery System-Review MCB internal systems (Communication, Fiscal, Legal, Travel Policies) to better support consumers-Compare the different programs that support MCB consumers (Elder Services, Internship/Employment, Deaf/Blind, Children Services, Vocational Rehabilitation, Social Rehabilitation, Adaptive Technology, Orientation and Mobility, and Central Registration)-Analyze techniques for case management for consumer scenarios -Evaluate resources to provide ADA and DEI support for consumers |