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Unconscious bias training has been at the bedrock of Diversity and Inclusion programs for some years, but there is evidence that it may be less effective than we would like. That may be because it often leaves people shamed by their own thinking. In this training, we approach things from a different perspective, acknowledging that we all hold tendencies to lean one way or another but when our behavior is mindless and creates an unequal world, thats when we need to act when working with our consumers. Participates will: Explore the human evolutionary psychology and why we have bias hard wired into us Learn what we can do about our own behavior to make the fairer and more inclusive world for our consumersEstablish how we can stand-alongside and support our consumers who are not-like-us but deserve to be treated right |
