08/02/2019Return to view all job openings
Job Title: Access Technology Specialist
Department: Vision Rehabilitation Services - NOLA
Job Summary: The Access Technology Specialist is a key member of the Vision Rehab team, providing relevant input on current technology as related to VRS programming. He/she is responsible for providing optimal assessments and training to clients with varying degrees of vision loss. Services are provided across the New Orleans and Baton Rouge regions in Lighthouse facilities, in clients’ homes or in clients’ work environments. Responsibilities require a holistic approach to Vision Rehabilitation, utilizing current best practices, to ensure optimal quality of services, excellent verbal and written communication skills, a strong collaborative spirit, and solid computer skills. Responsible for maintaining the health and appearance of the Technology Lab. Must have excellent customer service skills, organizational skills, and attention to detail.
1. Effectively assess the learning potential for clients of all ages with varying degrees of vision loss and develop individualized training plans with reasonable goals to assist them in achieving their objectives for education, employment, or independent living skills that require Access Technology.
2. Instruct clients of all ages in the use of assistive software and hardware to include computer technology OCR technology, mobile devices, and other assistive devices designed to support the blind and Deaf/blind.
3. Submit assessments, progress summaries, discharge summaries, daily notes, and invoices in a timely manner to support reimbursement from all funding sources.
4. Supervise a free typing program to assist individuals in enhancing their keyboard skills as needed to support computer training.
5. Host mobile device sessions once a month to educate the public on the accessibility features available on current Apple and Android devices.
6. Collaborate with the Vision Rehab team to support the needs of New Orleans and Baton Rouge service programs.
7. Travel to other Lighthouse facilities and service areas as needed.
8. Collaborate with TVI staff to develop and implement technology training for Youth Services. Provide documentation to reflect each student’s goals and progress during training.
9. Maintain strong working knowledge of current hardware, software, assistive devices, and mobile technology available to support the needs of individuals who are blind or Deaf/blind.
10. Oversee AIRA usage in NOLA and document feedback.
11. Conduct Paycom screenings and subsequent training for all employees who are visually impaired upon hire to foster their independence to access Paycom.
12. Offer opportunities for employees with vision impairment to develop technology skills to enhance their proficiency to use assistive software and mobile devices.
13. Coordinate and implement seminars and other educational opportunities for Lighthouse staff to receive information regarding updates in technology.
14. Spearhead agency efforts to ensure that all Lighthouse documents are accessible. Work with website manager to ensure the accessibility of the Lighthouse website. Assist with agency efforts to enhance web-based accessibility for Lighthouse community partners.
15. Perform system upgrades and replace software and hardware systems in technology lab as needed. Maintain database of licenses and hardware.
16. Perform community outreach as required.
17. Maintain clean and clutter-free environments in both tech rooms to create welcome training areas for daily clients, guests, and visitors.
18. Follow all VRS program and department policies for managing time, client files, documentation and invoicing.
19. Follow all ISO procedures as required.
20. Perform other duties as assigned by the Vice President of Vision Rehabilitation Services.
JOB QUALIFICATIONS & REQUIREMENTS:
1. Education: Degree in program qualified to support CATIS certification such as Vision Rehab Therapy or Orientation & Mobility required. CATIS certification or progress toward CATIS certification required.
2. Special Knowledge/Skills: Excellent computer skills to include expert knowledge of all versions of Microsoft Windows and Office products required. Working knowledge of Apple products and accessibility features required. Current working knowledge of Assistive hardware, software, and assistive devices for the blind required. Familiarity with database systems with strong trouble-shooting skills required. Excellent oral and written communication skills required. Ability to develop and perform professional presentations required. Jaws/Magic/ZoomText certification preferred.
3. Experience: At least 300 hours’ experience teaching Access Technology for the blind required. Experience managing database systems preferred. Experience with apricot software preferred.
4. Supervisory Responsibilities: Weekly Tech Lab volunteers.
5. Physical: Functional vision required to manage the Administration of the apricot database system. Must be able to tolerate sitting at a computer for extended periods. Able to travel throughout the facility to safely and effectively manage all work responsibilities, breaks, and emergency evacuations, with or without a reasonable accommodation. Able to manage all self-care needs and activities of daily living as required to support successful employment, with or without a reasonable accommodation.
6. Personality Traits: Personable, responsive, and patient. Maintain professional appearance and attitude appropriate to the position. Ability to maintain confidentiality. Ability to respond to directions and suggestions. Ability to assume responsibility for project completion. Ability to work independently and with a team. Ability to maintain focus on work in a dynamic environment. Analytical thinker who can solve problems effectively and demonstrate good attention to detail.
7. Working Conditions: Primarily in an office setting with occasional travel within service area. Must have a valid driver’s license and current insurance.
8. Work Schedule: Monday through Friday, 40 hours per week. Occasional weekend community outreach activities and training sessions.
9. Background Check and Drug Testing required: Employment is contingent based upon satisfactory results.
This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor.
Accomplishments in these areas of responsibility will be the basis of the employee’s evaluation, continuation of employment and change in compensation.